What are signs of bad listening?

Study for the Wisconsin 720-Hour Academy Phase I Test. Prepare with flashcards and multiple choice questions, each with hints and explanations. Get ready to pass your exam!

Bad listening is often demonstrated through nonverbal cues that signal disinterest or disengagement in the conversation. Looking away and crossing your arms are classic indicators of this. These behaviors suggest a lack of attention and can appear defensive or closed off, indicating that the listener is not fully participating in the dialogue or is not open to the information being shared.

In contrast, nodding and maintaining eye contact, taking notes and asking questions, as well as smiling and leaning in, are all behaviors that convey active engagement and encourage open communication. These actions show the speaker that the listener is paying attention and values the discussion.

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